Refund policy
Refund & Return Policy — Kamal Store
Return Window: 30 days from the date of delivery.
ELIGIBILITY
- Item must be unused and in original sealed packaging
- Proof of purchase required (order number or receipt)
- Opened or used products cannot be returned for hygiene reasons
HOW TO RETURN
Contact us before sending any item back:
Email: support@kamalstore.com
WhatsApp: +92 300 6970323
Return Address:
Kamal Store, Defence Road, Lahore, Pakistan
REFUNDS
Approved refunds are processed within 5 business days.
COD orders refunded via bank transfer, EasyPaisa, or JazzCash.
DAMAGED ITEMS
Contact us within 48 hours of delivery with photos.
We will send a replacement at no extra cost.
NON-RETURNABLE ITEMS
- Opened or used products
- Sale items or items purchased with discount codes
CONTACT
WhatsApp: +92 300 6970323
Email: support@kamalstore.com
Website: kamalstore.com